Logging into eRoom.net

The "Welcome to eRoom.net" or Login page appears when you

Type your Name and Password in the appropriate boxes. When you click "Login", and if eRoom validates your name and password, you are logged in to your eRoom.net community.

See also: Password recovery for information about how you can recover your password if you forget it.

Note: To leave eRoom, simply close your browser. This logs you out and ends your connection to eRoom.net.

Save Password option

To save your password from one eRoom.net session to the next, select the "Save Password" check box below the Password box on the "Welcome to eRoom.net" page. If you select this option, you don't have to enter your password each time you log in. However, be aware of the security risk that selecting this check box entails. Since your password is already filled in, an unauthorized user could gain access to your eRooms just by clicking "OK" on your login page.

Software client options

When you log in to eRoom.net for the first time, the Software Options page opens and asks if you want to work with eRoom using Just the web browser, or using the eRoom plug-in software. (You can change this setting later on your Member Information page, as described below.)

Password recovery

The first time you log in to eRoom.net the "Password Recovery" page opens and asks you to choose a personal question and provide an answer for it. This is so that eRoom.net can help you recover your password if you don't remember it in the future. When you pick a question, supply an answer, and click "OK", password recovery is enabled for you. You can skip this step by clicking "Cancel". (You can always do it later on your Member Information page, as described below.)

To recover your password:

  1. On the "Welcome to eRoom.net" page, click "Forget your password?"

  2. On the Password Recovery page, enter the Email address associated with your member account, and click "OK".

eRoom displays a message directing you to your inbox, where eRoom has sent a message containing a link and instructions that will enable you to log in and reset your password.

Your member information

eRoom.net keeps member information about all of its members. You can change your own information, such as password, email address, personal question, and client choice, but unless you are an administrator, or have appropriate permissions, you can only look at this information about other members.

See also: Managing members for details about member information and managing eRoom membership.

To get member information:

If the member is part of a group, click the group name, and then click the name of the member.

To change your password:

Once you are logged in to eRoom.net, you can change your password. Similarly, if you have permission to change passwords for other members in your community, you can do so on their Member Information pages.

  1. On your Member Information page, click the "change password" button.

  2. On the Change Password page, type your Old password.

  3. Type your new password twice (New and Again).

  4. Click "OK".

To change your email address:

  1. On your Member Information page, click the "Change" button.

  2. On the "Change Email Address" page, type your Password.

  3. Type your new Email address.

  4. Click "OK".

To change your personal question:

  1. On your Member Information page, click the "change personal question" button.

  2. On the "Change Your Personal Question" page, type your Password.

  3. Pick a Question from the drop-down list.

  4. Type an Answer.

  5. Click "OK".

To change your client option:

  1. On your Member Information page, select the "Use eRoom plug-in software" check box to use the eRoom plug-in.

Or, clear the check box to use just your browser.

  1. Click "OK".