EMC Documentum eRoom.net EMC
  My eRoom.net   |   About eRoom.net   |   Support   |   Site Map   |   EMC.com       


eRoom.net Privacy Statement


Documentum, Inc. ("Documentum") recognizes the importance of online privacy and has created this Privacy Statement to describe the types of information we can (and cannot) collect at eRoom.net (also called the "Site") from visitors to this Site, and how we can use such information. Unless Documentum has entered into a written agreement with you that expressly replaces this Privacy Statement, this Privacy Statement describes the privacy policies that apply to you while you are using this Site.

Personally Identifiable Information, Aggregate Information, and eRoom Workplace Content

  • Personally identifiable information (or "personal information") is any information that can identify you personally or can be linked to you personally (i.e., name, address, credit card information). Documentum will use personal information only in the manner described in this Privacy Statement and will not share personal information with any third party unless you give us your prior consent for such use.
  • "Aggregate information" is any information that cannot be linked to you personally (i.e., statistics regarding numbers and types of visitors). Documentum can freely use and share the aggregate information we collect from the Site for our business purposes.
  • Persons who register at the Site and agree to our Site Account Registration Agreement can access and use certain 'eRoom Workplaces.' All information that you place into an eRoom Workplace is referred to as "Content" whether such information is personally identifying or not, and our policy regarding such Content is in the eRoom Workplace Content paragraph below.
  • Nothing in this Privacy Statement will prevent Documentum from disclosing any of the above described information to the extent required by Documentum's Acceptable Use Policy or "AUP" (found in the Site Account Registration Agreement) or to comply with an applicable rule of law, a request of a government agency, or any other valid legal process (referred to collectively as a "Legal Process").

IP Address
Your computer generates a unique identifier (its IP Address) that is communicated to a Web site when you communicate with the Web site. We use your IP address to help diagnose problems with/administer our Site, and to provide technical support for your eRoom Workplace.

A cookie is an element of data that a Web site can send to your browser and that your browser may then store on your computer system. Your browser will then return the cookie information to the domain where it originated (in this case, the Site). You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. We use cookies to manage the eRoom Workplace login process, and to save your password if you do not wish to re-enter it.

Site Account Registration
Any visitor to the Site may register at our Site and create a Site Account. All persons who wish to create or use an eRoom Workplace are required to create a Site Account. You will provide us with certain information when you register at our Site (including your name, login name, password, and email address). We will use such information for purposes related to your eRoom Workplaces (including to provide support, send notices about maintenance downtime schedules and other administrative matters, or other matters pertinent to your eRoom Workplace). We may also use this information to let you know about other products and services that we think may be of interest to you.

Updating/Deleting your Site Account
You may update registration information you provided us with at any time by logging in to eRoom.net and then clicking "my member info" on your My eRooms page. You may delete your Site Account by contacting Documentum at the address at the end of this Privacy Statement; however, by deleting your Site Account, you will terminate whatever rights you then have to access your eRoom Workplace, and unless Documentum has otherwise expressly agreed with you in writing, termination of your Site Account will not result in refund of any fees paid to Documentum. Unless you expressly request that your Site Account be deleted, you agree that your registration information may be maintained by Documentum indefinitely, under the then-most current Privacy Statement.

eRoom Workplace Content
Persons who create or are invited to use an eRoom Workplace may place information into such eRoom Workplace (documents, files and other data) referred to as the "Content." Neither Documentum nor any agent of Documentum will in any way access or view any such Content except as required to resolve a technical support issue, in the event of a violation or suspected violation of the AUP, to transfer the Content of an eRoom Workplace to the Coordinator of the eRoom Workplace upon termination of the eRoom Workplace, or to comply with a Legal Process. In every case where Documentum accesses Content, Documentum will either obtain prior approval from the Coordinator of the eRoom Workplace, or promptly inform the Coordinator after such access. In all cases, Documentum will treat the Content as confidential information unless otherwise required by the AUP or a Legal Process. The Coordinator of an eRoom Workplace is the member whose membership level is designated as "Coordinator;" or in his/her absence the person named the "Payer of the eRoom Workplace."

eRoom Workplace Use
Documentum may gather information regarding access to/frequency of use of your eRoom Workplace. We will use such information for security purposes and to identify eRoom Workplaces that have been abandoned or to determine other eRoom Workplace-related services that may be useful to you.

Partners and Other Sites
This Privacy Policy is for eRoom.net and does not govern any links from our site.

Financial Information
Documentum charges fees for certain of the products and services available through the Site. To the extent you order such a product or service, we will collect financial information from you (like your name, credit card number, billing address). Financial information is used only to bill you for ordered products and services.

In order to protect the privacy of the personal information you supply us, Documentum and its network supplier implement industry standard security features including use of SSL encryption and Virtual Private Networks, firewalls, back-ups, passwords, and audits. You acknowledge, however, that no security system is completely error free, hacker proof, or failsafe, and as such Documentum does not make any warranties of privacy.

From time to time, we may inform you about products or services indirectly related to your eRoom workplace through our member bulletin. If you wish, you can choose to opt out of these mailings. Please note, however, that as long as you are an eRoom.net user, you may not opt out of receiving standard administrative emails from Documentum related to your eRoom workplace(s).

Changes to this Privacy Policy
Documentum may change this Privacy Policy from time to time by posting updated policies to this location, and we will send e-mail about any material changes to registered users of eRoom workplaces. To the extent we expand the way in which we may use your personal information, we will provide you with at least 30 days prior notice via e-mail. You will be given the option of opting out of the personal information use changes, although you may also be required to terminate your eRoom.net services in such case.

Contacting the Site
If you have any questions about this Privacy Statement, the practices of this Site, or your dealings with this Site, you can contact:

Documentum, Inc.
Attention: Director, eRoom.net
725 Concord Ave
Cambridge, MA 02138

Back to top

This Privacy Statement was last revised on June, 2004. eRoom is a registered trademark of Documentum, Inc.